Understand and Enable Interaction and Communication with Individuals Who Have Dementia

Unit ID:
CCY335
Unit Code:
PT23CY125
Level:
Three
Credit Value:
4
Sector:
1.3
LDCS:
PT2
GLH:
30
Last registration date:
31/10/2029
Lower age restriction:
16
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Purpose and Aim

This unit provides the opportunity for the learner to develop and implement the qualities of an effective relationship with individuals with dementia. This is based on the use of positive interactions and communication skills.

Learning Outcomes

The learner will

Assessment Criteria

The learner can
1. Understand the factors that can affect interactions and communication of individuals with dementia
1.1Explain how different forms of dementia may affect the way an individual communicates
1.2Explain how physical and mental health factors may need to be considered when communicating with an individual who has dementia
1.3Describe how to support different communication abilities and needs of an individual with dementia who has a sensory impairment
1.4Describe the impact the behaviours of carers and others may have on an individual with dementia
2. Be able to communicate with an individual with dementia using a range of verbal and non-verbal techniques
2.1Demonstrate how to use different communication techniques with an individual who has dementia
2.2Show how observation of behaviour is an effective tool in interpreting the needs of an individual with dementia
2.3Analyse ways of responding to the behaviour of an individual with dementia, taking account of the abilities and needs of the individual, carers and others
3. Be able to communicate positively with an individual who has dementia by valuing their individuality
3.1Show how the communication style, abilities and needs of an individual with dementia can be used to develop their care plan
3.2Demonstrate how the individual’s preferred method/s of interacting can be used to reinforce their identity and uniqueness
4. Be able to use positive interaction approaches with individuals with dementia
4.1Explain the difference between a reality orientation approach to interactions and a validation approach
4.2Demonstrate a positive interaction with an individual who has dementia
4.3Demonstrate how to use aspects of the physical environment to enable positive interactions with individuals with dementia
4.4Demonstrate how to use aspects of the social environment to enable positive interactions with individuals with dementia
4.5Demonstrate how reminiscence techniques can be used to facilitate a positive interaction with the individual with dementia

Assessment Methods:

There are no prescribed assessment methods for this unit. Assessments used should be fit for purpose for the unit and learners, and generate evidence of achievement for all the assessment criteria.

Assessment Information:

Carers, e.g.

  • partner
  • family
  • friends
  • neighbours.
Others, e.g.
  • care worker
  • colleague
  • manager
  • Social Worker
  • Occupational Therapist
  • GP
  • Speech and Language Therapist
  • Physiotherapist
  • Pharmacist
  • Nurse
  • Psychologist
  • Admiral Nurses
  • Independent Mental Capacity Advocate
  • Community Psychiatric Nurse
  • Dementia Care Advisors
  • advocate
  • support groups.
Social environment can provide interactions which create stimulation and enjoyment, e.g.
  • opportunities to meet with family and friends
  • able to talk about early life, past career, good memories
  • engagement with familiar activities i.e. attendance at church, clubs, playing golf, favourite walks
  • engagement with activities, e.g. reminiscence, listening to favourite music,
  • continuing social routines, e.g. going to the hairdressers, out for coffee etc.
Reality Orientation
This approach tries to place the individual in the here and now, reminding them of the day, place, time and situation they are in.

Validation approach
Using non-judgmental acceptance and empathy to show the individual that their expressed feelings are valid. Focussing on the feelings rather than the content of speech.

If not specifically stated in the assessment information, a plural statement in any assessment criterion means a minimum of two.

Other Mappings:

Mapping to National Occupational Standards (NOS) and the Knowledge and Skills Framework (KSF) for the NHS.
SCDHSC0031 Promote effective communication, SCDHSC0024 Support the safeguarding of individuals, SCDHSC0035 Promote the safeguarding of individuals, SCDHSC0045 Lead practice that promotes the safeguarding of individuals

Assessor Requirements:

There is no information regarding specific assessor requirements for this unit. Centres should select assessors who are trained in assessment, and who have subject specific competence to assess at this level.