Agored Cymru Level 3 Diploma in Customer Service
QW Approval/Designation No: C00/1231/9
Total credits required: 55
Guided learning hours (GLH): 332
Total qualification time (TQT): 550 hours
Minimum credits at or above qualification level: 40
Lower age restriction: 16
Standard Qualification Fee: £192.50
Review date: 31/03/2026
Operational Start Date: 01/04/2018
For performance points and threshold: click here
Mandatory Group A
Minimum credits required: 31
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Mandatory Group B with optional units
Minimum credits required: 15
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