Youth Work

Agored Cymru is a Welsh awarding body specialising in meeting the distinct needs of learners, employers and communities.

We exist to create flexible learning opportunities and reward achievement to help people of every age and level achieve their full potential.

All our units and qualifications are flexible enough to meet the needs of learners in any setting – from schools to FE and from offender learning to training in the workplace.

With over 20 years experience in designing inclusive learning, our team of specialists provides support in developing an accessible and quality assured curriculum.

We are a charity and social enterprise: we work collaboratively with partners to maximise the impact of learning in meeting the diverse needs of communities and employers in Wales.

Because we work exclusively in Wales, we are ideally placed to respond to the demands of our learners and centres. Our qualifications are uniquely tailored to the needs and priorities of individuals, communities, employers and the aims of a modern Wales.

We work for the benefit of Wales: our dedicated team of specialists is committed to promoting the Welsh language by encouraging assessment through the medium of Welsh.

We offer our recognised centres the opportunity to deliver effective lifelong learning, widen opportunity and enable progression within current education and training frameworks.

At all times, we are committed to providing a high quality, responsive service to all our centres and learners.

Agored Cymru Qualifications:

• are available through the medium of Welsh, including certification;
• enable accreditation of component units to recognise continuing professional development (CPD), where full qualifications are not required;
• meet the needs of learners in Wales by developing qualifications that respond directly to the Welsh agenda;
• provide a range of flexible and responsive provision, designed to help learners achieve their potential;
• are designed to suit the needs and priorities of individuals, communities, employers and the national aims of a modern Wales.

Youth Work

Youth work helps young people learn about themselves, others and society, through informal educational activities which combine enjoyment, challenge and learning. Youth workers work typically with young people aged between 11 and 25. Their work seeks to promote young people’s personal and social development and enable them to have a voice, influence and place in their communities and society as a whole.
 

Agored Cymru Level 2 Award in Youth Work Principles (Wales)
TQT= 110
GLH= 73

The Level 2 Award in Youth Work Principles (Wales) prepares learners to begin working with young people in a range of youth work settings.

The Level 2 Award in Youth Work Principles (Wales) is suitable if learners are new to youth work and require an introduction to the principles and purposes of youth work and the key themes for working in the sector. This qualification does not qualify the learner to undertake JNC qualified roles of Youth Support Worker Assistant or Youth Support Worker.

Agored Cymru Level 2 Certificate in Youth Work Practice (Wales)
TQT= 260
GLH= 138

The Level 2 Certificate in Youth Work Practice (Wales) prepares learners to assist in working with young people in a range of youth work settings. However it no longer qualifies the learner to undertake JNC qualified roles of Youth Support Worker Assistant or Youth Support Worker. Learners who have completed the Level 2 now need to complete the Level 3 to register as a Youth Support Worker with the JNC. 

This qualification is for individuals who help to carry out operational youth work, and undertake directed duties where there is little independent working.

The learner must have access to a work-based placement and be able to complete a minimum practice placement of 40 hours.

Example of key duties include:

• Working directly with young people to develop their social education by providing programmes of activities, services and facilities;
• Establishing contact with and guiding young people as part of local programmes;
• Assisting in the provision of advice and support to local community groups and agencies;
• Assisting in the motivation, retention, developing and support of staff and volunteers;
• Assisting with service development by contributing to planning, delivery and monitoring of local provisions;
• Day to day administration to ensure smooth running of services;
• Implementing equality and diversity policies.
   

Agored Cymru Level 3 Certificate in Youth Work Practice (Wales)
TQT= 270
GLH= 142

The Level 3 Certificate in Youth Work Practice (Wales) prepares learners to lead work, as a Youth Support Worker, with young people in a range of youth work settings.

It is the minimum qualification required for those wishing to work as a JNC qualified Youth Support Worker. The qualification is endorsed by the ETS Wales and ETS Committee England on behalf of the JNC. This is a license to practice qualification recognised by the EWC.

The learner must have access to a work-based placement and be able to complete a minimum practice placement of 60 hours.

This qualification is for individuals who deliver operational youth work and who undertake duties on their own initiative or who carry supervisory responsibility for small projects, such as one night a week clubs. Workers with these responsibilities will receive leadership and operational guidance from professionally qualified youth workers.

Example of key duties include:

• Working directly with young people to develop their social education by providing programmes of activities, services and facilities;
• Establishing contact with and guiding young people as part of local programmes;
• Providing advice and support to local community groups and agencies;
• Assisting in the motivation, retention, developing and support of staff and volunteers;
• Contributing to service development by planning, delivering and monitoring of local provisions; 
• Implementing equality and diversity policies.
• Establishing and maintaining relationships with young people and community groups;
• Maintaining quality of service provision including giving directions to other workers;
• First line management responsibility for workers and volunteers, including recruiting, developing and initial disciplining of staff;
• Initiating and monitoring developments of services, particularly with other agencies;
• Performing and ensuring the discharge of administrative duties (including budget control, records keeping and health and safety).
   

Agored Cymru Level 3 Diploma in Youth Work Practice (Wales)
TQT= 370
GLH= 197

The Level 3 Diploma in Youth Work Practice (Wales) prepares learners to lead work, as a Youth Support Worker, with young people in a range of youth work settings and specialise in subjects that are relevant to their youth work practice.

The qualification supports progression from the level 3 Certificate in Youth Work Practice (Wales) and for learners to extend their knowledge and skills in specialist subject areas related to youth work practice.

The learner must have access to a work-based placement and be able to complete a minimum practice place of 80 hours.  Please note that if the learner has already completed the 60 hours required for the level 3 Certificate in Youth Work Practice (Wales), they only need to complete a further 20 hours to meet the placement requirements of the level 3 Diploma in Youth Work Practice (Wales).

This qualification is for individuals who deliver operational youth work and who undertake duties on their own initiative or who carry supervisory responsibility for small projects, such as one night a week clubs. Workers with these responsibilities will receive leadership and operational guidance from professionally qualified youth workers.

Example of key duties include:

• Working directly with young people to develop their social education by providing programmes of activities, services and facilities;
• Establishing contact with and guiding young people as part of local programmes;
• Providing advice and support to local community groups and agencies;
• Assisting in the motivation, retention, developing and support of staff and volunteers;
• Contributing to service development by planning, delivering and monitoring of local provisions;
• Implementing equality and diversity policies;
• Establishing and maintaining relationships with young people and community groups;
• Maintaining quality of service provision including giving directions to other workers;
• First line management responsibility for workers and volunteers, including recruiting, developing and initial disciplining of staff;
• Initiating and monitoring developments of services, particularly with other agencies;
• Performing and ensuring the discharge of administrative duties (including budget control, records keeping and health and safety).

Learners must be at least 16 years of age when starting the Level 2 qualifications and at least 18 when starting the Level 3 qualifications.

This qualification is only available through Agored Cymru recognised centres. If you would like to find out more about either becoming a recognised centre or working in partnership with a recognised centre, please access the ‘Centre’ area of the website or contact a Centre Manager for more information.

It is the responsibility of the centre to have systems in place to ensure that the person registered on a qualification or unit and taking an assessment is indeed the person they are claiming to be. All centres are therefore required to ensure that each learner’s identification is checked before they undertake the qualification, unit and assessment. Agored Cymru recommends the following as proof of a learner’s identity:

• a valid passport (any nationality)
• a signed UK photocard driving licence
• a valid warrant card issued by HM forces or the police
• another photographic ID card, e.g. employee ID card, student ID card, travel card etc.

If a learner is unable to produce any of the forms of photographic identification listed above, a centre may accept another form of identification containing a signature, for example, a credit card. Identification by a third-party representative, such as a line manager, human resources manager or invigilator, could also be accepted.

Youth Work National Occupational Standards (2019) 

Current funding information is available on Qualifications in Wales (QiW).

For further information regarding discounted charges and incentives please contact a Centre Manager.

RPL is an assessment method leading to the award of credit. Assessors must consider if RPL can be applied for any learners. RPL is a method of assessment that considers whether learners can demonstrate that they can meet the assessment requirements for a unit / part of a unit and / or qualification through knowledge, understanding or skills that they already possess and so do not need to develop through a course of learning.

Please click here to view the Recognition of Prior Learning policy for further guidance.

Centres must register all learners promptly, within a timely manner, appropriate to the duration of the course start date. For guidance on registering learners, please click here.

Delivery

Centres must ensure that qualifications are delivered effectively and efficiently. Well considered and detailed course planning is a critical feature of effective delivery. Centres must have, and be able to demonstrate, a robust documented internal process for coherent course design, development and delivery.

A key feature of many of our qualifications is the flexibility they offer centres to contextualise them to meet the specific needs of their learners. This flexibility promotes strong learner engagement and meaningful learning experiences.

Centres should ensure that detailed schemes of work and session plans are in place which consider all aspects of the qualification specification. These should include details of strategies and resources required for teaching and assessment that meet learners’ needs.

Teaching and learning approaches must be consistent with the context, level and stipulations of the qualification and be designed to engage, stimulate and motivate learners.

Assessment

Centre devised assessments must meet the qualification specification. Assessments must enable the assessor to differentiate accurately and consistently between the levels of attainment demonstrated by learners. Assessment must only include content that is drawn from the knowledge, skills and understanding in the specification and that the level of demand must be consistent.

Assessment must:

• make it possible for learners to demonstrate the extent to which they have the knowledge, skills and understanding required by the qualification
• allow the specified level of attainment to be reached by a learner who has attained the required level of knowledge, skills and understanding
• be fit for purpose, valid and appropriate to the knowledge, skills and understanding being measured
• effectively differentiate between learners (on the basis of the knowledge, skills and understanding being assessed)
• accurately measure the knowledge, skills and understanding that it is intended to measure

Centres are required to ensure that centre devised assessments are kept under review, amending them where necessary, to ensure they remain fit for purpose, for example by reflecting new requirements, good practice or legislation.

Some qualifications and their units will prescribe the assessment methods that must be used. These prescribed methods will be highlighted within individual units.

Where the methods are not prescribed, centres should use a variety of assessment methods to assess learners as this will allow learners to demonstrate their knowledge and/or skills competency. The most important factor is that the assessment methods are appropriate for the intended outcome.

Centres must adhere to Agored Cymru’s assessment requirements when delivering qualifications, a unit or units.

For guidance on assessment, please refer to the Agored Cymru Guide to Assessment.

Assessors must:

• have current and/or relevant experience in assessing;
• have undertaken relevant training if new to assessing (Agored Cymru Introduction to Assessment courses);
• have good knowledge and understanding of Agored Cymru assessment requirements;
• be familiar with the level of the qualification and its unit(s);
• have good subject knowledge and understanding and/or experience of the unit(s)/qualification(s) being assessed.

Assessors do not currently need to have a formal assessment qualification* to assess Agored Cymru units and / or qualifications, unless stated in the qualification guide or unit specification. However, Agored Cymru strongly recommends that assessors work towards formal accreditation (e.g. Level 3 Certificate in Assessing Vocational Achievement). In addition, Agored Cymru strongly recommends that assessors attend Agored Cymru’s Introduction to Assessment training.

Specific Assessor Requirements

Deliverers must:

• for the delivery of Theory of Youth Work and Work Based Practice units, be a JNC Professionally Qualified Youth Work practitioner, having undertaken a recognised  professional qualification in youth work as identified by NYA or ETS Wales;
• for the delivery of Theory of Youth Work and Work Based Practice units, have a minimum of three years practice experience. The remaining units should be delivered by experienced practitioners with expertise in the subject area;
• have a sound understanding of National Occupational Standards for Youth Work;
• have a sound understanding of the requirements for assessment within Ofqual/Qualifications Wales;
• be able to evidence continued professional development, including fieldwork activities, within the last 3 years;
• hold a recognised learning delivery/teaching qualification and/or have experience of delivering learning; 
• be registered with the Education Workforce Council as a tutor, trainer or lecturer in the FE Sector where relevant.
   

Assessors must:

• for the assessment of Theory of Youth Work and Work Based Practice units, hold a recognised Youth Work (JNC) professional qualification with a minimum of three years’ practice experience, with field work experience in the context of youth work, community work, community education or the voluntary community sector, and have relevant experience across the youth and community sector in a capacity recognised by the JNC/ETS within the last 3 years
• for qualification assessment excluding assessment of Theory of Youth Work and Work Based Practice units, hold a Level 3 in Youth Work Practice (JNC) qualification with a minimum of three years’ practice experience, with field work experience in the context of youth work, community work, community education or the voluntary community sector  and/or have broader relevant experience across the youth and community sector in a capacity recognised by the JNC/ETS within the last 3 years;
• have a sound understanding of the National Occupational Standards for Youth Work;
• have a sound understanding of the requirements for assessment within Ofqual/Qualifications Wales; 
• hold or be working towards a recognised assessor qualification (i.e. D32/33, A1)
  • Individuals that do not hold a recognised qualification will be expected to obtain one within 24 months of approval.
  • Individuals that do not hold a recognised qualification must have their assessment/verification decisions countersigned by a qualified member of staff.
• be committed to, and able to evidence, further training and development

Centres must implement and maintain an effective internal quality assurance system. Internal verification is an essential part of a quality assurance system, particularly when there is no external summative (end of course) assessment such as an exam or online test.

Agored Cymru do not impose a particular internal verification process on centres, however, centres are required to implement effective internal verification checks to confirm that the assessment process (i.e. from pre-course planning to the award of credit) is fit for purpose and is implemented accurately, fairly and consistently and to the required standards.

Centres must adhere to Agored Cymru’s quality assurance requirements when carrying out internal verification on any unit(s) from qualifications.

Internal quality assurers must:

• have current and/or relevant experience in assessing and internal verification;
• have undertaken relevant training if new to internal quality assurance (see website for Agored Cymru Introduction to Internal Verification courses);
• have good knowledge and understanding of Agored Cymru internal verification requirements.
• Have good knowledge and understanding of Agored Cymru units and qualification in their chosen sector(s).
• be familiar with the level of the unit(s)/qualification(s) being delivered;

Internal quality assurers do not currently need to have a formal internal verification qualification to internally verify Agored Cymru units and / or qualification, unless stated in the qualification guide or unit criteria*. However, Agored Cymru strongly recommends that Internal quality assurers work towards formal accreditation (e.g Level 4 Certificate on Leading the Internal Quality Assurance of Assessment Processes and Practice). In addition, Agored Cymru strongly recommends that assessors attend Agored Cymru’s Internal Quality Assurance training. Dates of when training events are held can be found here.

Internal quality assurers cannot internally verify their own assessment materials, tasks or assessment decisions. Consequently, it is recommended that the internal verification skills of a whole team are developed. This gives the centre more flexibility and avoids over-reliance on any one person.

* Some qualifications have particular requirements that must be met to enable tutors / assessors to deliver and assess the qualification. Please refer to the relevant qualification guide to confirm your tutors / assessors are able to meet these requirements. In some cases, evidence of a tutor / assessors experience / qualification must be submitted to Agored Cymru prior to delivery.

Centres must adhere to Agored Cymru’s assessment requirements when delivering qualifications, or any unit(s) from qualifications.

For guidance on internal quality assurance please click here.

Internal quality assurers must:

• hold a professional youth work qualification and/or three years experience of working in this area, recognised by ETS Wales;
• must be working in the occupational area they are assessing and have a minimum of three years experience in the role of Youth Support Worker or above;
• have a sound understanding of the current National Occupational Standards (NOS) for Youth Work;
• have direct or related relevant experience in assessment and verification.

This approach forms part of Agored Cymru’s CASS strategy which ensures that sufficient controls are in place where an assessment is marked by a centre (Condition H2).

Agored Cymru ‘risk bands’ all of its qualifications. Risk bandings of qualifications feed into the risk management system which is ‘weighted’ accordingly.

When risk banding a qualification, Agored Cymru considers:

• the construct of the qualification
• any related professional standards for the qualification
• any evidence associated with the sector and/or qualification to suggest that a particular CASS approach may be necessary.

Agored Cymru determines the most appropriate CASS approach for each of its qualifications to ensure that regulatory minimum requirements are fully met. All centres delivering and assessing Agored Cymru qualifications will receive an Annual Centre Review.

Agored Cymru is confident that this will give additional assurance to sector specific bodies and protect the integrity of the qualification(s), creating better outcomes for learners.

It may be necessary to make changes to an assessment to accommodate the needs of a single or small group of learners. This may in response to a disability or difficulty that places the learner at a substantial disadvantage in the assessment process. Reasonable adjustments to the assessment process must not affect the readability and validity of the assessment outcomes and must be as rigorous as assessment methods used with other learners. All reasonable adjustments must be recorded and be approved by the internal verifier before use.

In some instances it may be necessary to consider applying special considerations for adjustments for a learner or group of learners as part of the assessment process. This may be applied if a learner’s performance in an assessment is affected by circumstances beyond the control of the learners e.g. recent personal illness, accident, bereavement, serious disturbance during the assessment; or if part of an assessment has been missed due to circumstances beyond the control of the learner. All special considerations must be recorded and be approved by the internal verifier before use.

Assessors must remember that a reasonable adjustment and / or special consideration must not give the learner an unfair advantage. The learner’s result must reflect his/her achievement in the assessment and not necessarily his/her potential achievement.

Further guidance about the types of and process for applying reasonable adjustments and / or special consideration can be found in the Agored Cymru Reasonable Adjustments to Assessment Policy and the Agored Cymru Special Considerations for Assessment Policy.

Centres must keep all learner evidence and assessment records safe and secure to ensure that they are available for external quality assurance and regional standardisation events. Up to date, securely stored assessment records also help to minimise the risk of assessment malpractice, or potential issues if an assessor leaves during a course.

Centres must:

a) store all assessment records securely and safely;

b) maintain records of learner achievements that are up to date, regularly reviewed and tracked accurately;

c) have all current learner evidence available for external quality assurance;

Additionally, in line with Agored Cymru and regulatory requirements, Centres must retain sufficient evidence of learners’ work, assessment decisions and internal verification records to monitor standards over time. For guidance on the retention of assessment materials click here to access the Retention of Assessment and IQA Materials Policy and Procedure.

As an Agored Cymru recognised centre, you are required to attend Standardisation workshops. The workshops offer you an opportunity to meet with fellow assessment and quality assurance professionals with the aim of developing a common understanding of Agored Cymru standards and to share expertise and leading practice.

Standardisation workshops are supportive, interactive sessions where you will review examples of assessment materials and learner evidence and make judgements on whether:

• assessment materials are valid and fit for purpose;
• learner evidence is authentic, reliable and sufficient;
• assessment practice and internal quality assurance is effective and fair;
• standards are consistent across centres;
• standards are comparable over time;
• the sample includes any leading practice.

Current information on Agored Cymru standardisation workshops can be found on our website.

Certificates will be made available within Service Standards

Centres are required to distribute certificates to all learners promptly.