Agored Cymru Level 2 Diploma in Customer Service
QW Approval/Designation No: C00/1231/8
Total credits required: 45
Guided learning hours (GLH): 275
Total qualification time (TQT): 450 hours
Minimum credits at or above qualification level: 45
Lower age restriction: 16
Standard Qualification Fee: £157.50
Review date: 31/03/2026
Operational Start Date: 01/04/2018
For performance points and threshold: click here
Mandatory Group A
Minimum credits required: 19
Show/hide Units
Show/hide Units
Mandatory Group B with optional units
Minimum credits required: 3
Show/hide Units
Show/hide Units
Optional Group C
Minimum credits required: 16
Show/hide Units
Show/hide Units